Delivery Portugal will always take the maximum amount of care when moving your possessions. However should you decide to pack your own goods pre-removal then please be aware the need to follow our recommendations as stated below:

Packing

• All boxes/items should be clearly marked with your name and numbered in sequence i.e.1 of 50, 2 of 50, etc.
• Any fragile items also to be clearly marked.
• An itemised list of goods in each box to be noted on a separate sheet of duplicated paper.
• A special note made of any unusually expensive/precious items and the value.
• Always ensure all packing boxes are strong and of good quality i.e. not second hand crisp boxes.
• All boxes to be filled to a level which avoids items inside being crushed when stacked.
• Strong parcel tape to be used to secure top/bottom of the boxes.
• Boxes should not be overfilled in order to avoid collapse.
• Always use good quality protection material when packing delicate items (glass, crockery, etc)

Protection

• Furniture, sofas, etc, must be covered/wrapped in order to prevent 'rubbing' whilst in transit.
• Pictures, mirrors, etc, to be protected with good quality bubble wrap.
• Always cover mattresses with a plastic cover.

Electrical Items

• Must be drained of water where applicable.
• We cannot be held responsible for any internal working mechanisms that may fail due to being moved.

Cars,Motor Bikes,Caravans,Boats

• All vehicles must be drained of fuel to the minimum level before shipping.
• The battery must be disconnected.
• All relevent documents showing proof of ownership must travel with the vehicle.
• Any damage to the vehicle will be noted and signed for by both the operative and client before shipping.

Further Help

Self-assembled flat pack furniture does not move well and is much better when carefully dismantled by the client ahead of the move. To move when assembled is far from ideal. Please note our operatives will not reassemble without prior arrangement.

A full list of any damage to clients goods i.e. scratches, scuffs, etc, pre-removal will be noted by our operative on collection and agreed with the client.

Should there be any obvious issues with poor access or non-operational elevators at the property then please inform us prior to the removal date.

The above information is designed to help the removal go smoothly and please understand should the packing and protection procedure not be adhered to then there is a strong possibility that the insurance cover will become invalid.

Overseas Removals

With all removals crossing any borders then it is vital we have full information as requested on our standard shipping form. Please do not expect us to move the goods without the completed document.